111x believes that gaming should always be entertaining — never a source of stress or financial hardship. Our responsible gaming programme gives every Pakistani player the tools, knowledge, and support to keep their play fun, controlled, and within their personal limits.
At 111x, responsible gaming is not just a legal requirement — it is a genuine commitment that runs through every part of how the platform is built and operated. We know that for the vast majority of our Pakistani players, from Karachi to Lahore to Faisalabad, gaming is a fun way to enjoy cricket betting, casino games, and slots. We want to keep it that way.
The reality is that a small number of players can develop unhealthy gambling habits. 111x takes this seriously. We invest in detection tools, player education, and accessible support channels so that anyone who feels their gaming is getting out of hand can get help quickly and without judgement.
Our responsible gaming framework is built around four core principles: prevention, early detection, player empowerment, and access to help. Every player account on 111x comes with access to a full suite of responsible gaming controls that you can activate at any time through your account dashboard or by contacting our 24/7 support team via Live Chat.
No player under 21 years of age may register, access, or play on the 111x platform under any circumstances.
111x strictly enforces a minimum age of 21 years for all players. This is a non-negotiable condition of access to the platform. During the registration process, every new 111x account holder is required to complete Know Your Customer (KYC) identity verification, which includes confirming their age through a valid CNIC or passport.
Age verification is not a one-time formality. 111x reserves the right to request additional age verification documentation from any player at any time, particularly before processing a withdrawal or when a player's age cannot be independently confirmed. Accounts where the player is found to be under 21 will be immediately suspended, all deposits returned, and all winnings forfeited.
We strongly encourage parents and guardians in Pakistan to use parental control software to restrict access to gambling websites on devices used by minors. If you suspect that a person under 21 years of age is using the 111x platform, please contact our support team immediately via Live Chat or email at [email protected]. We will investigate and act without delay.
Every 111x player account comes with a full set of responsible gaming controls. You can activate or adjust these at any time through your account dashboard or by contacting 111x support via Live Chat.
Set daily, weekly, or monthly PKR deposit limits on your account. Once your limit is reached, no further deposits are processed until the limit period resets. Reductions take effect immediately; increases require a 7-day cooling-off period.
Control how long you spend on the 111x platform in a single session. Set a maximum session duration and you will receive a notification when your limit is approaching. When the limit is reached, you will be automatically logged out.
Set a maximum net loss threshold per day, week, or month in PKR. When your losses reach the limit you have set, your account will be restricted from further wagering until the limit period resets. Loss limit reductions are immediate; increases require a cooling-off period.
If you need a short break from gaming, a cooling-off period temporarily suspends your ability to deposit or wager on 111x for a set number of days. Cooling-off periods are available for 1, 7, 14, or 30 days and take effect within one hour of activation.
Enable periodic reality check notifications that appear during your gaming session to remind you of how long you have been playing and your net gaming position for that session. This tool is designed to help you stay aware and in control during extended play periods.
Access a complete, transparent record of your deposits, withdrawals, wagers, wins, and losses at any time through your 111x account dashboard. Reviewing your gaming history regularly is one of the most effective ways to stay in control of your spending.
Self-exclusion is 111x's most powerful responsible gaming tool. If you believe your gambling has become a problem, or if you simply want to stop completely for a period of time, the 111x self-exclusion programme allows you to block your own access to the platform entirely.
During a self-exclusion period, your account is immediately locked. You will not be able to log in, deposit, wager, or receive any marketing communications from 111x. Any existing balances remain safely in your account and will be returned to you at the end of the exclusion period, or sooner upon request if permanent exclusion is chosen.
Self-exclusion can be activated immediately by contacting our 24/7 Live Chat support team, or by submitting a request to [email protected]. We process all self-exclusion requests within one hour of receipt.
Important: Once a self-exclusion period has started, it cannot be reversed or shortened. If you choose a permanent exclusion, this decision is final. Please choose your exclusion duration carefully. For any queries about self-exclusion, contact our support team before applying.
Problem gambling can develop gradually and is not always easy to recognise in yourself. One of the most important steps you can take is to be honest with yourself about your gambling behaviour. Below are common warning signs that gambling may have moved beyond healthy entertainment.
Answer these questions honestly. If you answer "yes" to three or more of these questions, you may have a gambling problem and should consider using self-exclusion tools or seeking professional help.
Next Step: If you recognise any of these patterns in yourself, reach out to our 111x support team via Live Chat or email. We can activate self-exclusion for you immediately and provide guidance on external support resources.
If you are concerned about your gambling or the gambling of someone you know, support is available. 111x is here to help, and there are also external organisations dedicated to supporting problem gamblers and their families.
Our Live Chat support team is available 24 hours a day, 7 days a week to help you activate responsible gaming tools, process self-exclusion requests, or answer any questions you have about controlling your play.
Email: [email protected]
111x operates under an international gaming licence and supports access to globally recognised responsible gaming resources. These organisations provide free, confidential counselling and support for problem gamblers worldwide, including in Pakistan.
Visit internationally recognised gambling support organisations for multilingual resources and expert guidance.
Problem gambling affects not just the player but their family, friends, and loved ones. If someone you know has a gambling problem, approach the topic with care, without judgement, and encourage them to seek help.
You can also contact 111x support on behalf of someone else to request account restrictions or exclusion.
These six principles guide how 111x approaches responsible gaming every day across the platform.
No one under the age of 21 may access the 111x platform. All players must complete CNIC or passport verification during registration. Underage accounts are closed immediately upon detection.
Every 111x account includes deposit limits, session time limits, loss limits, cooling-off periods, reality checks, and self-exclusion tools — all accessible at any time via your dashboard or support.
111x monitors gaming patterns for signs of problem gambling behaviour. Where concerning patterns are detected, our team may reach out to offer support or recommend the use of responsible gaming tools.
Players who activate cooling-off periods or self-exclusion are immediately removed from all 111x marketing lists and will not receive promotional emails, SMS, or any other marketing communications during the exclusion period.
111x invests in educating Pakistani players about the risks of problem gambling. This Responsible Gaming page, onboarding materials, and in-platform reminders all aim to keep responsible play front of mind.
111x partners with internationally recognised gambling support organisations and operates under an international gaming licence that requires adherence to strict responsible gaming standards.
111x is committed to keeping gaming safe, controlled, and enjoyable for every Pakistani player. If you ever feel your gaming is getting out of hand, use our self-exclusion tools or reach out to our 24/7 support team.
21+ Only | Play Responsibly | Self-Exclusion Available Anytime